top of page

Privacy Policy

A legal disclaimer

Monarch Integration Partner, LLC (“Monarch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the confidentiality and security of the information we receive. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or engage our services.

Scope of the policy

This Privacy Policy applies to all visitors to our website, prospective clients, and clients who engage Monarch for behavioral healthcare consulting services. It covers information collected through:

  • Our website and online forms

  • Email, phone, and other communications with our team

  • Service delivery, including consulting engagements

Privacy Policy

Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Directly

  • Name, email address, phone number, and other contact details

  • Business or organization information

  • Any information you choose to provide in communications or service inquiries
     

b. Information Collected Automatically

  • IP address, browser type, device information, and pages visited on our site

  • Cookies or similar tracking technologies (used for site analytics and performance)
     

c. Client Information
In the course of providing consulting services, we may have access to protected health information (PHI) or other sensitive data as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). When this occurs, we act as a business associate and handle such information in compliance with applicable law and any signed Business Associate Agreement (BAA).

 

How We Use Your Information

We use collected information for the following purposes:

  • To provide, operate, and improve our services

  • To respond to inquiries and communicate with clients

  • To meet legal, contractual, and regulatory obligations

  • For internal business operations, such as training and quality improvement

We do not sell, rent, or trade your personal information.

 

Sharing and Disclosure

We may share your information only in the following circumstances:

  • With Your Consent: When you authorize us to share specific information.

  • With Service Providers: Vendors who assist us in delivering services and are bound by confidentiality obligations.

  • As Required by Law: When disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

  • For HIPAA Compliance: If we access PHI as a business associate, disclosures will be made only as permitted under HIPAA and applicable agreements.
     

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While no method of data transmission or storage is 100% secure, we strive to use commercially acceptable means to protect all information we handle.

 

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

 

Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal exceptions

  • Restrict or object to certain processing activities
     

To exercise these rights, please contact us at connect@monarchintegration.com

 

Third-Party Websites

Our website may contain links to external websites. Monarch is not responsible for the privacy practices or content of third-party sites.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Monarch Integration Partner, LLC
Email: connect@monarchintegration.com

bottom of page