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Terms & Conditions

A legal disclaimer

These Terms & Conditions (“Terms”) govern your use of the website and services of Monarch Integration Partner, LLC (“Monarch,” “we,” “our,” or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Scope of Services

Monarch provides business-to-business (B2B) behavioral healthcare consulting services to healthcare organizations, investors, and other entities operating in the behavioral health sector. We do not provide direct clinical care to individuals and do not form a provider-patient relationship through our services or website.

What to include in the T&C document

Eligibility

Our services are offered only to business entities and their authorized representatives. By engaging with Monarch, you represent and warrant that you are:

  • At least 18 years of age

  • Authorized to act on behalf of your business or organization

  • Legally able to enter into binding contracts
     

Engagement & Contracts

All services are subject to a written contract or Master Services Agreement (MSA). These Terms supplement, but do not override, the specific terms of your signed contract. In the event of a conflict between these Terms and a signed agreement, the signed agreement will govern.

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Fees & Payment

  • Fees, retainers, and payment schedules are defined in your signed contract.

  • All payments are due as stated in the contract and are non-refundable except as described in our Refund Policy.

  • Late payments may be subject to interest and collection costs as outlined in the contract.
     

Client Responsibilities

Clients are responsible for:

  • Providing accurate, complete, and timely information necessary for service delivery

  • Responding to communications and requests for input

  • Ensuring their own compliance with applicable laws and regulations
     

Failure to meet these responsibilities may impact service timelines and deliverables.

 

Intellectual Property

  • Materials, methodologies, and deliverables created by Monarch during an engagement remain our intellectual property unless otherwise stated in a signed agreement.

  • Clients are granted a limited, non-transferable license to use deliverables for their internal business purposes.

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Confidentiality

Monarch maintains strict confidentiality regarding all client information and complies with applicable privacy laws, including HIPAA when acting as a business associate. Confidentiality terms are further detailed in each client’s contract.

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Limitation of Liability

To the maximum extent permitted by law:

  • Monarch will not be liable for indirect, incidental, or consequential damages arising from your use of our services or website.

  • Our total liability under any claim will not exceed the total amount paid to Monarch for the services giving rise to the claim.
     

No Legal or Clinical Advice

  • While Monarch provides regulatory, compliance, and operational consulting, our services do not constitute legal advice. You should seek independent legal counsel for legal matters.

  • We do not provide direct patient care.
     

Termination

Either party may terminate a services agreement in accordance with the termination clause in the contract. Upon termination, all fees for work performed remain due and payable.

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Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.

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Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services after such changes constitutes acceptance of the updated Terms.

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Contact Information

For questions about these Terms, please contact:

Monarch Integration Partner, LLC
Email: connect@monarchintegration.com

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